I just came from my worst restaurant experience ever in Oman. I have not been to Pizza Hut in years, but my sisters suggested that we try one of their new desserts, so we ended up in Pizza Hut Sohar a bit before 9.30pm.
We only ordered the dessert, a large bottle of water, and a glass of Pepsi. Our order was taken by a Omani guy named Bader. After waiting for a whole 30 minutes the dessert came to us totally melted and cold, Bader dropped it and left without even giving us spoons to eat it with. I called him asking to change the dessert because it is cold and reminded him that we did not get our water or Pepsi. He took the dessert without apologizing or saying anything at all. We waited and waited, and after reminding him again about the water, he brought it without the Pepsi. At around 10.10pm Bader brought the dessert to our table and asked in a sarcastic tone if it was hot enough for us. We still had no spoons.
At that point we decided that we are leaving the restaurant. I went to the person who was in charge, a Omani dude at the cashier, and told him that we are leaving because even after 40 minutes our simple order isn’t complete and that Bader was extremely rude about it… and we left!
I have to admit it that I cannot lie to myself and say that I was expecting to get a first class service from a Pizza Hut, but it was ridiculous how incompetent AND RUDE the waiter Bader was.
I advise all the readers of the Omani Cuisine to not take crap from any restaurant. The only way service in Oman is going to improve is by not accepting substandard food and service.
It was clearly a mistake going to Pizza Hut and I’ll make sure that I do not do that again.
Content on this website is licensed under a Creative Commons Attribution-NonCommercial 3.0 License.